Refund policy
Our 30-day guarantee
If your order arrives damaged, misprinted, or isn't what you ordered, contact us within 30 days of delivery and we'll replace it or refund you in full — photos help us fix it fast, and you never pay return postage.
If your shirt arrives as ordered and you simply don't love it, you still have 30 days from delivery to request a full refund.
Wrong size? Contact us within 30 days and we'll swap it for the size you need at no charge.
To start any of the above, email support@outandbackrun.co with your order number.